All orders are typically dispatched within 48 hours, excluding weekends and public holidays. All orders ship from the United States.

Please find below estimated delivery times depending on your destination country:

USA SHIPPING

• $9 standard shipping (FREE for orders over $150)  — up to 5 business days
• $20 expedited shipping — up to 2 business days

INTERNATIONAL SHIPPING

• $20 standard shipping — up to 14 business days
• $40 expedited shipping — up to 4 business days

May be subject to additional custom fees set forth by your country

Shipping delays are subject to each courier and may vary. Kindly check the courier’s website for the most updated tracking information. 

Further, items purchased on pre-order are subject to varying delivery times. Pre-ordering guarantees your purchase of an item when it is back in stock. If you have other items in your order, those will ship first and separately. Pre-order dates are only estimates.

We are proud to partner with OrderProtection to protect your order against loss, damage, theft, wrong/missing items and return to sender for an additional fee. If you chose to opt-out of package insurance, your order will not be insured. Mz Universal Store is not responsible for courier delays, lost, stolen or misplaced orders and are not refundable.

Unfortunately, we cannot change/cancel any orders after they are placed.

*The above processing and shipping times are estimates and can vary due to availability, restocks, launches and sales.

If you are experiencing any delivery issues, please contact us at support@mzuniversal.com.